SHIPPING & DELIVERY POLICY

Last updated September 18, 2023

 

This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms: https://snap-stop.com/terms-conditions/.

 

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

 

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

In-Store Pickup

In-store and curbside pickup is available for all products. Pickups are available Mo – Fr @ 9:00 AM – 19:00 PM.

 

We offer DHL for shipping only. We’ve experienced massive trouble with most of the other logistic providers, except the ones that are more expensive than DHL.

 

Shipping Fees

Shipping rates are calculated and confirmed at checkout. We do not profit from shipping! We even discount these prices a ltittle, because then the amounts look nice.

If you see “DHL Premium” as shipping method only, it’s just because “DHL Basic” has the same price.

All times and dates given for delivery of the products are given in good faith but are estimates only.

 

For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and  deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.

 

Once your order is ready to ship, we will send your tracking link via email.

 

DO YOU DELIVER INTERNATIONALLY?

We offer worldwide shipping. Free shipping is not valid on international orders.

 

For information about customs process:

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

 

ARE THERE OTHER SHIPPING RESTRICTIONS?

Orders ship on business days from Monday to Friday (sometimes Saturday, but not processed by DHL)

 

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

 

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

 

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://snap-stop.com/returns-refunds/.

 

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

 

Get in Touch

If there’s something you’d like to talk about:

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